Airedale and Bradford Out on a Limb Last updated: [03/09/2025] 

1. Our Commitment

We are committed to providing a safe, inclusive, and respectful environment for all our members, especially those who may be vulnerable. We take safeguarding seriously and ensure that appropriate steps are in place to prevent harm and respond to any concerns.

2. Who This Policy Covers

This policy applies to:

• The named lead support person working on behalf of Airedale and Bradford Out on a Limb
• All members who attend or engage with our support services and group activities 

3. How Support is Delivered

At present:

• All direct support is provided by Lindsey Pentith, who holds a valid enhanced DBS check
• Group support is provided in public places, such as pubs, restaurants, cafes and community venues
• Home visits may occasionally be carried out by Lindsey Pentith only, under the following guidelines:They are pre-arranged and agreed with the memberThe visit’s time, date, and purpose are recordedThe visit is carried out respectfully and professionallyAny risks or concerns are monitored, and visits can be paused or cancelled if neededWe do not currently offer 1:1 support from any other individuals or volunteers.

4. Remote Support (Email, Messaging, and Telephone)

We may also offer support through email, text, phone calls, or messaging apps. This includes check-ins, updates, or general support. Remote support may be provided by Lindsey Pentith or other trusted team members who are not delivering in-person services.

To ensure safeguarding standards are maintained:

• All communication is respectful, clear, and appropriate
• Contact is made only during agreed hours and not late at night or excessively
• Personal information is stored safely and only shared with permission (unless there is a safeguarding concern)
• Any worries or concerns raised via remote contact will be logged and responded to following the same safeguarding procedures
• Volunteers or team members providing remote support will be briefed on confidentiality, professional boundaries, and how to escalate concerns

5. Safeguarding Measures

• We always prioritise the safety and wellbeing of members
• We respect confidentiality, but will share information if someone is at risk of harm
• Everyone is expected to behave in a respectful and inclusive way
• Members are supported to express concerns or raise complaints without fear of judgement

6. If a Concern Arises

If someone discloses harm or there are concerns:

• Listen calmly, avoid judgment, and don’t promise to keep things secret
• Reassure the person that they’ve done the right thing by speaking up
• Record the concern as soon as possible (who, what, when, where)
• Contact:Adult Social Care or local safeguarding team
  Or emergency services (999) if someone is at immediate risk

7. Home Visit Record Keeping

A short written record is kept for each home visit including:

 • Date and time
• Member name
• Purpose of visit

• Any concerns or observations

These are stored securely and only accessed by the support lead.

8. Future Safeguarding Plans

As the group grows:

• Any additional staff or volunteers delivering 1:1 support will be DBS checked
• Basic safeguarding awareness training will be introduced
• This policy will be reviewed and updated annually

Safeguarding Lead Contact: 

Lindsey Pentith

Email: [email protected] 

Phone: 07944 025799

Airedale and Bradford Out on a Limb Last updated: 03/09/2025

1. Our Commitment

We are committed to respecting your privacy and keeping your personal information safe. We collect only what we need to support your involvement in our group and activities.

2. What We Collect

We may collect:

• Your name and contact details (e.g. phone number, email)
• Emergency contact info (if relevant)
• Notes from events (e.g. attendance, access needs, feedback)

• We do not collect or store sensitive health data unless you choose to share it with us. 

3. How We Use Your Information

We use your info to:

• Stay in touch about events and group news
• Keep you safe at events (e.g. emergency contact use)
• Report anonymised info to funders (e.g. numbers attending)

• We do not share your information with third parties, sell data, or send marketing spam. 

4. How We Store It

Your details are stored securely by the organiser(s)—either:

• In password-protected digital files
• Or in locked paper files (if applicable)

You can ask to see, update, or delete your information at any time.

Contact

If you have questions or want to update or remove your info, contact:

Lindsey Pentith
Email: [email protected] 

Phone: 07944 025799

Airedale and Bradford Out on a Limb Last updated: 03/09/2025

1. Our Commitment

At Airedale and Bradford Out on a Limb, we are committed to providing a warm, welcoming, and inclusive space for everyone. 

We believe in treating people with fairness, dignity, and respect, regardless of their background or circumstances.

We actively support anyone with an amputation or limb difference, along with their families and carers. 

Our group is community-led and run entirely by volunteers.

2. Who This Policy Covers

This policy applies to:

• All members and participants
• Volunteers, committee members, and trustees
• Anyone involved in the planning or delivery of our activities

3. What We Stand For

We do not tolerate discrimination in any form. 

We value diversity and aim to ensure that nobody is treated less favourably because of:

• Disability or health condition
• Age
• Gender or gender identity
• Race, ethnicity, or nationality
• Sexual orientation
• Religion or belief
• Socio-economic background
• Caring responsibilities
• Any other characteristic that could lead to unfair treatment

4. Our Practice

To put our values into action, we:

• Make our activities accessible as far as possible (venues, communication, travel)
• Communicate in plain, friendly, and inclusive language
• Listen to feedback from members and take concerns seriously
• Promote fairness in how we make decisions, organise activities, or recruit volunteers
• Challenge discrimination or exclusion if it arises, gently but clearly 

5. Volunteers and Participation

As a group run entirely by volunteers:

• We welcome people from all walks of life to get involved
• We provide a supportive and inclusive environment for volunteers and committee members
• We encourage open dialogue, shared responsibility, and kindness in how we work together

6. Monitoring and Review

We will review this policy at least once a year, or sooner if issues arise. 

Any concerns about equal opportunities can be raised with the committee and will be treated fairly and confidentially.

Contact for Equal Opportunities Queries:

Lindsey Pentith
Email: [email protected] 

Phone: 07944 025799

Volunteer Agreement Airedale and Bradford Out on a Limb

We are so grateful for your support as a volunteer.

This agreement outlines what you can expect from us and what we ask from you.

It’s not a legal contract, just a shared understanding.

1. What You Can Expect from Us

We will:

• Treat you with respect, fairness, and appreciation
• Offer guidance and support for your volunteer role
• Listen to your ideas, concerns, or feedback
• Do our best to make volunteering a positive experience
• Keep you in the loop about meetings, events, and plans

2. What We Ask from You

• Treat others with kindness and respect
• Support our values of inclusion and equality
• Communicate if you can’t attend something you’ve committed to
• Ask for help if you’re unsure or need support
• Respect members’ confidentiality and safety

3. Safeguarding and Boundaries

• You should never be left alone with a vulnerable adult unless this has been agreed and risk assessed
• Any safeguarding concerns should be raised with the organiser immediately
• You’ll be asked to read our key policies (e.g. safeguarding, equal opportunities)

Contact and Support

For any questions or support, please contact:

Lindsey Pentith
Email: [email protected] 

Phone: 07944 025799